Shipping policy

Shipping Policy

Processing Time
Orders are processed within 2 to 4 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.

Delivery Time
Once your order has been processed, delivery takes 6 to 12 business days, depending on the destination and the carrier.

Estimated Total Time
From the moment you place your order until it arrives, it may take between 8 and 16 business days.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can follow the status of your delivery.

Delivery Address
It is the customer's responsibility to enter the correct shipping address. If an order is returned due to an incorrect address or because it was not collected, reshipping costs will be paid by the customer.

Delays
The timeframes above are estimates and may be affected by factors beyond our control (carrier delays, holidays, customs, weather conditions, etc.).

Contact
If you have any questions about your order, please email us at: [supportwellanklemail.com].